Help Center

This article explains the most common reasons why emails from GA.NU don’t arrive and how to fix it. It covers spam filters, allowlisting/safe senders, address verification, unsubscribes/suppressions, and tips for password resets and business mail filters.

Yes. You can use Google Workspace or Microsoft 365 with your GA.NU subdomain by adding the required DNS records (MX, TXT, CNAME) in the GA.NU Domain Manager. This article outlines the steps, example records, and best practices.

Yes. If you don’t renew your .ga.nu domain, it will eventually be released and can be registered by someone else. GA.NU provides a grace and redemption window so you can recover it before that happens.

If you’re unable to log in to your GA.NU account, follow these steps to confirm your credentials, reset your password, resolve two‑factor issues, and fix common browser or network problems. If you still can’t access your account, contact GA.NU Support with the details described below.

Because .ga.nu registrations are subdomains, there is no separate WHOIS record for your name. WHOIS privacy does not apply—and your personal details are not published by GA.NU.

Some .ga.nu names are flagged as premium because they’re especially short, brandable, or in high demand. Premium domains typically cost more to register and may have higher renewal fees due to their market value.

Learn how to update the email address associated with your GA.NU account, including verification steps, common pitfalls, and how to adjust related billing and contact emails.

Learn how to enable and manage two-factor authentication (2FA) on your GA.NU account using an authenticator app, a security key, or SMS. This guide covers setup, recovery codes, sign-in flow, and troubleshooting.

If your trademark is already registered as a .ga.nu subdomain, there are practical steps you can take. This guide explains how to assess infringement, contact the current registrant, use GA.NU support options, and consider alternatives.

Learn how to report phishing, malware, spam, and other abuse on .ga.nu domains to GA.NU’s Abuse team. This guide explains what to include, where to send it, and what to expect next.

When a .ga.nu domain expires, we pause your custom DNS and place the name on hold while we try auto‑renew if enabled. You can still recover it during the Grace and Redemption windows, though fees and availability change over time.

Learn how to stop auto-renewal, cancel a scheduled renewal, and request a refund if a renewal has already been charged for your GA.NU (.ga.nu) domain.

Nameserver changes can take time to be seen globally and may fail if the new nameservers aren’t correctly set up. This guide explains how delegation works for .ga.nu subdomains, common causes of problems, how to test, and how to fix issues.

If your GA.NU subdomain redirect isn’t working, check your configuration, DNS and nameservers, and test the HTTP status with curl. This guide walks you through quick checks, deeper troubleshooting, and examples to resolve common redirect problems.

This guide walks you through finding, purchasing, and activating a .ga.nu domain with GA.NU, including naming rules, DNS setup, and post-purchase tips. It includes a quick example and troubleshooting advice.