Billing & Renewals

    This guide explains how billing works for your GA.NU domains.

    Pricing Structure

    Domain pricing is based on the length of your subdomain:

    Domain Length Annual Price
    2 characters $349/year
    3 characters $129/year
    4+ characters $9.99/year

    Single-character domains are not available for registration.

    Payment Methods

    We accept:

    • Credit cards (Visa, Mastercard, American Express)
    • Debit cards
    • Some regional payment methods via Stripe

    All payments are processed securely through Stripe.

    Billing Cycle

    • Domains are billed annually
    • Your billing cycle starts on the date you first register the domain
    • Renewal is due on the same date each year

    Auto-Renewal

    By default, domains are set to auto-renew. This means:

    • We'll charge your payment method on file before expiration
    • You'll receive email reminders before renewal
    • Your domain continues working without interruption

    You can turn off auto-renewal in your domain settings if you prefer to renew manually.

    Manual Renewal

    If auto-renewal is disabled:

    1. Go to your Dashboard
    2. Find the domain
    3. Click to renew before the expiration date
    4. Complete the payment

    What Happens When a Domain Expires?

    If payment fails or you don't renew:

    1. Grace period — Brief window to renew without losing the domain
    2. Suspension — Domain stops working
    3. Release — Domain becomes available for others to register

    We recommend keeping auto-renewal enabled to avoid losing your domain.

    Cancellations

    You can cancel auto-renewal at any time. Your domain will remain active until the current billing period ends.

    We do not offer prorated refunds for unused time, but you'll continue to have access to your domain for the full year you've paid for.

    Viewing Your Billing History

    Go to the Billing section in your account to view:

    • Past payments
    • Upcoming renewals
    • Payment method on file

    Updating Payment Method

    To update your credit card:

    1. Go to Billing settings
    2. Update your payment method
    3. The new card will be used for future renewals

    Questions About Charges

    If you have questions about a charge, check your billing history first. For billing issues, contact our support team.